Ability to convert an email to an incident and and issue | Community
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CyndiLe
Level 2
May 18, 2017 5:57 PM UTC
Archived

Ability to convert an email to an incident and and issue

Just as we can convert an email into a project, we would like to be able to convert an email to an issue or an incident.

    2 replies

    DavidCa2
    New Participant
    Sep 4, 2017 1:43 PM UTC

    Totally agree with this point and would love to see it implemented. It is true that more than often emails received regarding projects are issues.

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    JohnSe1
    Level 6
    Jun 2, 2017 6:53 PM UTC

    I've always thought that - this was the best use for Outlook to WF plugin.... as I'd assume more folks have issues/tasks via email than a project.

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