Ability to Deselect Radio Buttons | Community
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MoniqueEvans
New Participant
October 7, 2020
New

Ability to Deselect Radio Buttons

  • October 7, 2020
  • 2 replies
  • 419 views

Every field choice except Radio Button allows the user to deselect their option to leave the field blank except for radio button. Once you've made a selection within a radio button you are committed to answering the question no matter what; which is great for required fields but results in faulty data with fields that aren't required. The only way to deselect today is to hit cancel / discard and start anew.

2 replies

New Participant
July 27, 2023

@moniqueevans Thanks for posting this!

 

I absolutely agree with this!  Learned this week that the original selection for a Radio field sticks with the project for the rest of its life!  I had 40 projects that had 2 options selected: the incorrect first response was somehow retained after the user selected the other correct response.  This revealed itself in May when Workfront introduced the new Filter experience: messed up the projects that appeared when using older filters.  It was a mess!  

MoniqueEvans
New Participant
October 7, 2020

Here's a visual showing the current experience with N/A choice