Active users (all license levels) are suddenly getting the message "You are running this report with the access rights of a user who has been deactivated. Update your Report Settings to include an active user." How do I correct this?

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Best answer by AdamMi

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

New Participant

Thank you Adam! Your answer helped me fix the issue!

Betty

AdamMiAccepted solution

New Participant

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

New Participant

Hi Adam,

When I click your link, I get an error page:

Can you please post another one?

Thank you!

Sheri

Employee

Hi Sheri - try this page instead. I have our documentation team looking into what might have happened to break the first link Adam shared.

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