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QuelleDi
Level 2
Mar 11, 2021 10:42 PM UTC
Question

Adding SLA to project Request form

I would like to add a few bulleted points regarding requests review and project turnaround times to a project request form that I am buliding. Are there any customized fields that allow for a longer character count?

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    2 replies

    TealeMcCleaf
    Level 6
    Mar 12, 2021 11:55 PM UTC

    Hi Quelle,

    When I want to provide instructions to users on forms I use Descriptive Text fields. If you're using a request queue, you can put instructions in the Description field of the project that has the queue settings to place instructions at the very top of the page like below.

    Recently I created a form using the descriptive text that was simply a link to the SLA's for the team. That could be an option also.

    Hope this helps,

    Teale

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    kynabaker16
    kynabaker16
    Employee
    Mar 12, 2021 11:22 PM UTC

    Hi there Quelle!

    Have you tried a paragraph field? How many characters are you talking about here? I think paragraph is the biggest field on forms as far as I know.

    Thanks!

    Kyna

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