Anybody noticing pinned dashboards disappearing? | Community
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Level 10
Jun 22, 2022 3:43 PM UTC
Question

Anybody noticing pinned dashboards disappearing?

I have sent it to support but there is no way to show this. I have a dashboard I have pinned at least 4 times and in about an hour after I pin it, it is gone. Wondering if I am alone or this is pervasive?

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6 replies

RandyRoberts
New Participant
Jun 27, 2022 2:09 PM UTC

The best thing to do is video screen capture, start the video, add the pinned item and keep refreshing until it disappears. Then open a ticket and upload the video.

Sometimes there is something in the video that you're not catching but maybe support can see.

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JillAcAuthor
Level 10
Jun 27, 2022 4:00 PM UTC
Well this last time it took about 5 days for it to disappear over the weekend. Then, really weirdly, when I searched for the dashboard via the search tool to get it back, I clicked on the search result and it pinned itself back to the top. So, it gets weirder by the minute.
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RandyRoberts
New Participant
Jun 23, 2022 3:38 PM UTC

I have reports from some users regarding this but I have not been able to repeat.

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JillAcAuthor
Level 10
Jun 23, 2022 4:03 PM UTC
Very hard to prove something that is sporadic. I have one that I keep pinning and then it disappears randomly, not at any interval I can put my finger on.
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Level 4
Jun 22, 2022 8:16 PM UTC

I've had some get renamed to "home" however, they return to their correct name after clicking on them.

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Level 2
Jun 22, 2022 4:27 PM UTC

yes or they change names on the pin bar, but if you click them they are correct.

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