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New Participant
March 9, 2021
Question

Anyone having problems with session expiration for the Outlook plug-in?

  • March 9, 2021
  • 2 replies
  • 439 views

We are having to log back (using our SSO/SAML) into Workfront daily from the Outlook plug-in. Not experiencing this with the Teams plug-in. Anyone else have this problem?

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2 replies

Heather_Kulbacki
New Participant
March 10, 2021

I've always had to log into the Outlook one daily.

I'm currently trying to log OUT of the Teams one and I keep getting a Teams notification every time I'm tagging is a comment in WF - I'm already getting those via Outlook and in-app notifications, I don't need a 3rd notification. I've used the Log out command several times and they keep coming.

LoriSpAuthor
New Participant
March 10, 2021

Hi Heather. Thanks for sharing you are experiencing the daily log in to the Outlook plug-in. I've been led to believe this is not expected behavior, and I'm pursuing w/tech support.

In regard to Teams, have you tried going to Settings and turning off the directed updates notifications under Updates?