Approval Error? | Community
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New Participant
July 14, 2022
Question

Approval Error?

For many of our approval requests, our reviewers are receiving an error when they go to the request in the work list. The error reads: An error has occurred and we are working to resolve the issue. To continue with your work, try refreshing this browser page.

They've cleared their cache, history, cookies, etc., tried a different browser, and it's been happening for a few days now. Is there a way to resolve this?

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2 replies

New Participant
September 28, 2023

Whenever i am sorting a list Workfront throw me an error.

An error has occurred and we are working to resolve the issue. To continue with your work, try refreshing this browser page.

 i have tried clearing cache and cookies as well.

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New Participant
June 19, 2024

I'm having the same issue, tried clearing cookies + cache as well to no avail.

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