Boards: Users tagged on an ad hoc/unconnected card should receive an email notification.
- March 21, 2024
- 1 reply
- 413 views
Description: When I tag a user in a comment on a card, I expect the user to be notified. However, the tagged user is not notified if it is on an ad hoc/unconnected card.
• tagging can be done via @username or in the search box at the bottom of the commenting area
Why is this feature important to you
This functionality is important because the current behavior is misleading. The person adding the comment and tagging another user assumes the tagged user will be notified, since that functionality exists in all other areas of Workfront, including on connected cards.
How would you like the feature to work
Commenting and tagging a user on an ad hoc/unconnected card should behave the same way it works on connected cards, and other areas within Workfront - the tagged user will receive an email notification.
Current Behavior
The comment is displayed on the card, but no one is aware of it unless they just happen to stumble across it.