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Doug_Den_Hoed__AtAppStore
New Participant
October 31, 2024

Booster Shot

  • October 31, 2024
  • 2 replies
  • 530 views


Hi Folks,

 

I just attended another outstanding session put on by @cynthiaboon and @nicholevargas, then decided to share this email I then sent them here, as below.

 

At many companies, people in such positions are expected to handle customers, but it is clear to me that Cynthia and Nichole (and Leslie -- hope all's well!) really do care about customers.

 

If you feel likewise, I invite you share your appreciation on this thread.

 

Regards,

Doug

 

 

 

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2 replies

Lyndsy-Denk
New Participant
November 22, 2024

Thank you, @doug_den_hoed__atappstore, for spreading the love. We need more of this in our lives.

My thoughts? The fact is, when I took on a second system, I expected the same TLC that the CS at Scale team provides. That's not what I found. This team sets a high standard for comparable companies to meet.

PaulaKo1
New Participant
November 13, 2024

ABSOLUTELY POSITIVELY could not agree more. They appear to love their customers as much as they love the product and I believe it is true love not just the appearance.