Bug in 2019.4 Release: Team Working On Calendar

Forum|Forum|6 years ago
November 15, 2019
15 replies
2085 views

Hello .... Does anyone know if the change to the Team Working On Calendar with the 2019.4 release is a bug or an intended change? We used to be able to hover the mouse over an item on the calendar to see a pop-up box of project information---but now nothing happens. Clicking on the arrow still provides information about the task, but it's not the same information we used to get about the project. This missing feature is something we really valued. Is anyone else experiencing this? Unfortunately we can't open a case/ticket until my manager is back in the office... Finally, I hate to be negative, but I feel obligated to pass on some of the feelings of our group----that there's some frustration with the frequency of WorkFront updates/changes, particularly when some could have benefited from further testing or feedback before getting released. There's a balance to be found between product innovation and stability since changes and glitches, even if minor, really wear on daily users. Trudie Gauerke

Workfront

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kynabaker16

Employee

Hello all, Have you submitted a support request on this? From the way I read the release notes we didn't make changes to the Team Working On calendar, so this might be a bug. Thanks! Kyna

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Sheri_Whitten

New Participant

Following! Please share what support says to your ticket - the hover no longer shows for us either. Sheri Whitten

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TrudieGaAuthor

Level 2

Hi Olivia, Thanks for your reply. Yes, we do still have the caret function that provides a box with project, parent task, task date, and assignment. The hover feature used to also offer project completion dates, program name, and more, so I think that was something different. I guess we'll have to open a case ticket. Thanks too for letting me know we're not the only ones wary of the frequent changes... Best, Trudie Trudie Gauerke

kynabaker16

Employee

Hi all, Thank you for your feedback. We are always working to make sure we're providing the best experience we can for our customers. Please do continue to submit feedback within Workfront and on here, we are listening! Thank you for sharing and participating in our Workfront community. Kyna

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OliviaCh

Level 3

Hi Trudie I didn't notice this feature you described before, but when clicking on the arrow we get a pop up box with information e.g project, parent task, dates and assignments. Is that the same as you? If this is a new feature, I didn't see anything about it in the comms for the 19.4 release. I also hate to be negative but agree with you that sometimes it feels like we are in a constant state of beta, tackling bugs in the system with things changing all the time that aren't communicated properly. As you mention, even if they are very minor things, it really frustrates our users and undermines our system admins as the face of Workfront within the business. Thanks for sharing. Olivia Olivia Harrison Delivery Manager London

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