Bug or error with updates visibility?

Forum|Forum|2 years ago
July 27, 2023
2 replies
1024 views

Anyone ever had updates on requests come through on your email, but when you open all the requests in Workfront it's all blank?

I've had other people test the requests and they can see the updates and comments but it's not showing on my end?

Workfront

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Best answer by Kundanism

Such kind overview has been experienced many time, either try to clean history / cache or test in a different browser type. In worst scenario, rest User can also help.

Regards,

Madalyn_Destafney

New Participant

Do you have your requests page on a certain filter that’s making it look like you have none?

If this helped you, please mark correct to help others : )

J

JaxelleAuthor

New Participant

It looks like clearing the cache helped solve it! Thanks everyone as always

KundanismAccepted solution

New Participant

Such kind overview has been experienced many time, either try to clean history / cache or test in a different browser type. In worst scenario, rest User can also help.

Regards,