Bulk download issue

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Some of our team members are trying to bulk download documents in requests but either nothing happens or an error occurs.

I have tried as well and getting the same issue. There isn't any issue status on the website so not sure why this is happening.

Workfront

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Madalyn_DestafneyAccepted solution

New Participant

Do you get the same experience when trying to download from a different browser? What about in incognito? If fine in incognito, clear your cache. Or are you trying to download a file that would you'd need to open in an application you do not have?

If this helped you, please mark correct to help others : )

Madalyn_DestafneyAccepted solution

New Participant

Do you get the same experience when trying to download from a different browser? What about in incognito? If fine in incognito, clear your cache. Or are you trying to download a file that would you'd need to open in an application you do not have?

Translate

If this helped you, please mark correct to help others : )

C

CrystalHAuthor

Level 2

Thank you so much it works in incognito and clearing cache!

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