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New Participant
February 17, 2023
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Calculated Field - Entered By Population

  • February 17, 2023
  • 2 replies
  • 1050 views

Hello All, 

 

I am trying to add a calculated field to custom forms. I want the form to populate who entered the data into the custom form for Issues/Requests. Attached is what I have, but what it gives me is the person's ID number instead of their name. What do I need to do change and/or add to get what I need to populate?

 

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Best answer by Sheri_Whitten

Try using {enteredBy}.{name} That usually works anytime you want to grab the name instead of the ID.

2 replies

Sheri_WhittenAccepted solution
New Participant
February 20, 2023

Try using {enteredBy}.{name} That usually works anytime you want to grab the name instead of the ID.

ChrisStephens
New Participant
February 17, 2023

Is the person who filled out the custom form the same as the person who entered the issue/request? If so, then that's a native field, and on reports and things you can add the enteredBy: Name field.

 

If it's not the same, I'm not sure the system could confidently know. Do you have a plan for that?

New Participant
February 17, 2023

I am aware we can pull the information by using the report enteredBy: Name field, but we have a customer who wants their name to autopopulate while they are filling out the issue/request.

ChrisStephens
New Participant
February 17, 2023

That's not how it works, unfortunately. Calculated fields don't process until it's been saved.