Can another Workfront customer be granted access to our instance and allow proof editing? | Community
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TegwynSt1
Level 6
Apr 27, 2020 4:39 PM UTC
Question

Can another Workfront customer be granted access to our instance and allow proof editing?

I have this question in to our rep:

We are working with another company who needs access to mark-up proofs in Workfront proof. We are currently creating a public link but it causes delays and proof ownership issues.

They are also WF customers --- is there a way to provide an existing WF customer access to our instance & proofs without paying for their “worker” license (since they already have them in their instance)?

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    4 replies

    TegwynSt1Author
    Level 6
    Apr 27, 2020 6:06 PM UTC

    Thank you @Kristy Musgrove‚

    we have a couple outside "vendors" we give worker license to and they share an email etc....just trying to get out of the "paying" part =)

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    KristyMu1
    Level 4
    Apr 27, 2020 6:36 PM UTC

    Same. I have 150 vendors that have review licenses. So we have had to come up with some very creative ways to get and send information.

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    TegwynSt1Author
    Level 6
    Apr 27, 2020 6:41 PM UTC

    I REALLY need to learn more in proofing tool .....def a weak area for me because I never use it, but I can't keep using that excuse.

    I know we are not utilizing the access and or review / approvals in WF proof-- we take care of that via tasks, so it would be a significant learning curve for our designers.

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    KristyMu1
    Level 4
    Apr 27, 2020 4:52 PM UTC

    We had a similar question. Could we collaborate with another WF customer on a project in our instance? We were told no that Users are specific to an instance and cannot access things, using their WF sign in, on another customers instance.

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