Can't add same user to multiple stages in workflow | Community
Skip to main content
New Participant
June 1, 2018
Question

Can't add same user to multiple stages in workflow

  • June 1, 2018
  • 12 replies
  • 2287 views
I'm creating a workflow with more than one stage. I added "Bob" as an Approver in Stage1 because he needs to approve it before it can go to Stage2 where I added "Jane" as an approver. I still want to add "Bob" as a Viewer in Stage2, but I get an error when I try to add him. If this is not possible, what is the business logic behind this? Is Proof assuming since "Bob" already approved it in Stage1 he won't need to view it again in Stage2? John Beckwith BSA/User Interface Designer Nike - Brand Management Technology

12 replies

New Participant
June 1, 2018
I want to chime in on this too because when the workflows get improved, I'm going to be so happy! We can't use the workflows because they are people-based and not role-based and so the number of combinations is too many, much easier just to share with the necessary people as needed. This makes the stages all messy as the due date is often slightly different or forgotten, and so the stages don't really work in the real world. If it was role-based, similar to the templates in WF, we would absolutely use the workflows in Proof and it would really help design how the proofs are sent around, and be consistent between groups (where now they each have their own way and sometimes someone is forgotten and it's a bit messy.) It might be pretty rare that the same person needs to be in multiple stages, but I can envision cases where it would happen – ie a person in Stage 1 has a lot of knowledge and input on something technical, and then needs to be in Stage 3 to review, edit, approve the comments from the people in Stage 2 to respond and fact check before it goes back to the designer for the next version. Jill Ackerman | Director, Direct Marketing Lindblad Expeditions 96 Morton Street | New York, NY 10014 Ph. 212.261.9080 | Fax. 212.265-3770 jilla@expeditions.com | "http://www.expeditions.com/"> www.expeditions.com
New Participant
June 1, 2018
Hi John, We were always considering that if someone made a decision on Stage 1 then his decision is based on the whole asset, and because Stage 2 have the same asset the decision was already made. Could you write a little bit more on why Bob would have to make another decision for the same asset? As of last few weeks we are working to change that logic and allow Bob to be on as many stages as you need, but It would still be valuable to understand your case to make sure that the result of this change will fully resolve your problem. Best regards Andrzej Belka Workfront
landyrane
New Participant
March 22, 2024

Good example for us, our head of content likes to be on earlier content-only reviews but then added at the end during a leadership review. Both approvals are valid and we'd like documentation of both approvals.