Can't enter text in a column in a report | Community
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JustinWa2
JustinWa2
Level 4
Aug 31, 2022 9:54 PM UTC
Solved

Can't enter text in a column in a report

I have a report where we assign users to a task/project by clicking in a column/box, typing their name, and then saving by clicking out of the report area.  Just recently we've lost the ability to be able to type in that column/box with no explanation, it just quit working.  

 

Anyone have an idea why?

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RKirkAccepted solution
Level 4
Sep 1, 2022 4:35 PM UTC

I'd definitely submit a ticket then. If it was a custom form item, i could see an error where maybe that form didn't apply to the task or something if someone wasn't using the right template but the user field should just work. Doesn't sound like it's become a stacked column either. So, yea I'd put a ticket in. 

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9 replies

Doug_Den_Hoed__AtAppStore
Doug_Den_Hoed__AtAppStore
New Participant
Sep 1, 2022 8:00 PM UTC

 

Hi @justinwa2,

 

Longshot, but if you add the same column to a view (or report) twice, only the first, from left to right, will allow editing.

 

Regards,

Doug 

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    RKirk
    Level 4
    Sep 1, 2022 2:30 PM UTC

    Not seeing that on our end. Out of curiosity, how long has it been since you cleared your Chrome/Edge cache? We had an issue a few weeks ago where that solve the issue for us. 

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    JustinWa2
    JustinWa2Author
    Level 4
    Sep 1, 2022 3:00 PM UTC

    Just cleared them on Monday along with an update to Chrome.  This issue popped up a few months ago but was brought to my attention earlier this week.  Using different browsers didn't help either.

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    RKirkAccepted solution
    Level 4
    Sep 1, 2022 4:35 PM UTC

    I'd definitely submit a ticket then. If it was a custom form item, i could see an error where maybe that form didn't apply to the task or something if someone wasn't using the right template but the user field should just work. Doesn't sound like it's become a stacked column either. So, yea I'd put a ticket in. 

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