Can you attach a custom form to a request queue but keep it hidden from the intake process? Need the fields attached to the requests for reporting but don't want the fields to be part of the intake view for a requestor. | Community
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Level 3
Sep 23, 2020 5:35 PM UTC
Question

Can you attach a custom form to a request queue but keep it hidden from the intake process? Need the fields attached to the requests for reporting but don't want the fields to be part of the intake view for a requestor.

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2 replies

Level 2
Sep 23, 2020 6:16 PM UTC

Add a "Section Break" above the fields you want to hide and set edit for that section to Admin only. If the reports would be shared with general users, in the View section you might want to add their access type to the object. If not then keep that as admin only as well.

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Kundanism
Level 10
Sep 28, 2020 12:21 PM UTC

Agree.

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