Captions in Training Videos
We've noticed that there are no captions available on the training videos Workfront provides on the Workfront Experience site, and in Ascent. Because of this, your videos are currently inaccessible for people who are deaf, or hard of hearing, and can be inconvenient for people in open work settings as well. Please consider adding captioning to your video production process, to ensure all your customers and their users can easily access the training materials you provide. Even auto-generated captions would be better than nothing, though hand-transcribed captions would be more accurate. The continuous consideration of accessibility in user interface design and training materials is a significant factor in our institution's choice of vendors, as I am sure it is for many other educational and state institutions as well.