Change Status when approved | Community
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Level 10
Feb 17, 2017 9:59 AM UTC
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Change Status when approved

Be able to set a status in the approval process so that when the project task or issue is approved the predefined status is set.

16 replies

brittanylang
Level 3
Jan 9, 2025 2:16 PM UTC

I really hope this can be prioritized at some point. It would be extremely helpful to have the ability to set the status we need it to change to afterwards. We have a situation where there are two different people the approval could route to based on the status chosen, then the approval routes through two more stages of people. At the end, the person cannot "approve" but must change the status to In Progress since the Approval will revert back to original. So it would be great if I could just directly tell it to switch to In Progress if fully approved. In general, we rarely need these to go back to what they started as and prefer a different status at the end. Thank you! 🙂 

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MikeySi
Level 2
Aug 17, 2023 4:31 PM UTC

I've been looking into setting up approvals for my team, but need the ability to have the status change upon approval (not just rejected).

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RhondaGayleTX
Level 5
Apr 27, 2023 5:09 PM UTC

I agree, the approval processes are almost worthless without a status change for both approved and rejected. You can't even kick off the next path in the approval process because the status won't change upon approval to move it along 😞

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Level 2
Jan 5, 2023 8:13 PM UTC

The approval processes are useless to me until I can change the status upon approval requirements being met. Please add this feature ASAP!

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Level 3
Nov 12, 2021 1:20 PM UTC

This seems like a huge miss on Workfront's side. Updating status based on Rejection is a functionality but updating status based on an approval isn't seems like gross oversight. Based on other comments and feedback, this should really be prioritized.

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Level 2
Oct 29, 2020 6:33 PM UTC

This feature is badly needed. We should be able to set "ANY" status on a task/ brief/ campaign once the object has been approved or rejected. Only being able to set the status to the previous state "if rejected" is very frustrating.

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Level 6
Mar 25, 2020 5:33 PM UTC

This update is very frustrating - especially with more and more tools embracing workflow automation. Thank you though for the follow up! Be Safe


John

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Level 3
Mar 25, 2020 5:09 PM UTC

Hi All,


Thank you again for the idea and for upvoting on it.


We fully understand the use case for this, but unfortunately the current implementation of approvals doesn't allow us to make this change easily and will require full restructuring of the approvals in Workfront. Since the latter isn't planned for the upcoming 12 months, I will mark this as "Not Planned".


I apologise again for the inconvenience.


Best regards,

Anna Asatryan

Product Manager, Workfront


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Level 2
Oct 17, 2019 2:24 AM UTC

upvoted!

desperatly need this basic level of automation, especially since we already have this for "if rejected".

Thanks!

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Level 2
Nov 23, 2018 1:05 PM UTC

Hi, what Matt May described described in his post above is exactly what I'm looking for as well. Seems like common sense that the option to change the Status based on approval of a step should be included for any approval workflow solution.

Thanks

Aonghus

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