changes to notification options (have they been deleted or removed?) | Community
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New Participant
March 5, 2025
Solved

changes to notification options (have they been deleted or removed?)

  • March 5, 2025
  • 3 replies
  • 537 views

It seems multiple notification options have been removed from the "Workfront Profile > Edit Person > Notifications" area.  There used to be a couple dozen, and now there are just three.  We've noticed this over the past couple of days, and are no longer getting certain notifications (such as predecessor task completed) that we rely on for our workflow.

Have these been deleted, or perhaps moved to a different location in the settings interface?

Best answer by KellieGardner

The options available in the edit person are controlled by the system setup of email notifications. If you are the system admin, you will want to check what has been enabled in the system and turned on. If you aren't the system admin, you'll want to check with that person in your organization.

 

 

 

 

3 replies

jon_chen
Community Manager
March 12, 2025

@matthewth4 Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

Srinija_N
New Participant
March 5, 2025

Email notifications might have been changed by your System admin for whole system or your specific home group.

KellieGardner
KellieGardnerAccepted solution
New Participant
March 5, 2025

The options available in the edit person are controlled by the system setup of email notifications. If you are the system admin, you will want to check what has been enabled in the system and turned on. If you aren't the system admin, you'll want to check with that person in your organization.