[CLOSED] - Alerts to Project Owner when Time Off Calendar entry impacts tasks

Forum|Forum|9 years ago
March 13, 2017
16 replies
2131 views

This post has been closed as a duplicate. All votes have been moved to the original: NOTIFICATION WHEN RESOURCE IS SCHEDULED FOR TIME OFF

We encourage our staff to use the time off calendar because it will help our tasks/projects be more accurate but there are 2 issues with the calendar:

1. There is no notice to the Project Owner. As the PM, I think my project is fine until one of my task assignees takes off an extended time. The assignee updates the calendar, which pushes out my project - but I "never" get a notice or alert!

2. As the admin, I have fielded many calls from PM's who cannot figure out why the "system" is not calculating the dates correctly. The PM has already spent a great deal of time trying to determine what is going on. Often I find it is caused by the Time Off Calendar --- the assignee is not in the office during the planned task completion time, so the planned completion date is pushed out.

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CustomerSu

New Participant

Yes, we have been updating the main idea comment with the duplicate information but we can also add a comment. Thanks for the feedback to make sure we are communicating the correct information.

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MarieKe1Author

New Participant

Thank you Josh - I appreciate you letting us know that the votes were moved. In the future, when votes are moved, could Workfront add a comment to each of the issues logged letting us know. This will help us in a few ways: 1) It will provide us a history of what occurred, 2) We will know why an item has no votes and 3) It will allow us to then follow the new issue where you placed the votes.

I did check the one where the votes were moved to - it has 123 votes but is still listed as not planned. That's discouraging that so many of us are requesting something, it's over the threshold & it's still not planned.

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Sheri_Whitten

New Participant

Thank you, Josh - appreciate the update.

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CustomerSu

New Participant

Hi Marie and Sheri,

We had identified this as a duplicate idea of https://support.workfront.com/hc/en-us/community/posts/115001222987-Notification-When-Resource-is-Scheduled-for-Time-Off

We merged this idea to the linked idea above and all of the votes moved successfully. However, the expected "[CLOSED] as this idea was merged" text was not added.

We will resolve this now. Sorry for any confusion this may have caused.

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Sheri_Whitten

New Participant

Hi Marie! I just found this idea to vote on and I wondered why I was only the 2nd vote...?? It seems like this is a popular request - hopefully the missing votes can be found.

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MarieKe1Author

New Participant

Where did all the votes go?

Kelly_Wehrmann

New Participant

Chandler, there seem to be a lot of "high" demand Ideas related to time-off that are being labeled "not planned", which is surprising considering the high vote count on some of them. Why? Also, why is the vote count on this one 0? I have a note that on 10/11/18 it was up to 54 votes.

TIME OFF CALENDAR
https://support.workfront.com/hc/en-us/community/posts/115001218367-Time-Off-Calendar
03/21/19 - 137 votes; not Planned

NOTIFICATION WHEN RESOURCE IS SCHEDULED FOR TIME OFF
https://support.workfront.com/hc/en-us/community/posts/115001222987-Notification-When-Resource-is-Scheduled-for-Time-Off
03/21/19 - 120 votes; not planned.

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Exp_-_ChandlerS

New Participant

Thank you for this idea, We would love to invest in building this notification, and believe strongly in it. We are trying to figure out how to best get this on the our development schedule, considering everything else we have prioritized. At this point, we don't have it scheduled, but will continue to work in that direction. Because of that we will mark it Not Planned, but will continue to work to find a way. Please continue voting for it if that is something that you are interested in. Thank you,

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glenncat

New Participant

We have this issue as well. We are not using fixed constraints and often have time off added after a project has been built, pushing the completion date beyond what we promised to the client. And we are not notified that it shifted. It's a great tool when initially building out a project as it works around people's time off. But when time off is entered after a project is built it shifts the whole timeline.

We previously built a project and then set all constraints to Must Finish on to avoid this happening, but have moved away from that, to keeping constraints at 'As soon as possible'.

It would be a great help if some notifications were built in, best case scenario, it doesn't automatically shift the timeline, it causes the project lead to have to 'accept' the changes or reassign.