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New Participant
April 5, 2017
Archived

[CLOSED] - Link forms so updates can be done in one place

  • April 5, 2017
  • 3 replies
  • 528 views

This post has been closed as a duplicate. All votes have been moved to the original: Custom Form Carry Over When Converting from Issue to Task/Project

Link an issue and a project form so that if you make changes on one, the other is automatically updated.

3 replies

New Participant
May 17, 2017

That is a great idea! It would keep things consistent.

New Participant
April 5, 2017

This would be great! Very important for data integrity.

New Participant
April 5, 2017

In addition, having the ability to link an issue and task form so that when you make changes on one the other is automatically updated. In general, we tend to retain the issue during conversion to a task. Both the issue and task have the same custom form fields and having to remember to update the same value on 2 different objects is challenging. We retain the issue to keep the original requester of the ticket informed on the status of resolution of their request.