Consider user time off in task durations - how it works? | Community
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A
ab_cdef
New Participant
July 2, 2025

Consider user time off in task durations - how it works?

  • July 2, 2025
  • 3 replies
  • 716 views

Hi

 

I have a project where the project-level schedule is set to A.
At the user level, the assignee has a schedule set to B.
The project is configured with "Consider user time off in task durations" enabled.

My understanding is that for a task with this setup (one task, one assignee), the task start and end dates would take both schedule A and schedule B into account.

In other words, if schedule A includes US holidays and schedule B includes UK holidays, the task would start on a day that is not a holiday in either country.

However, in my testing this does not seem to be the case.

 

Am I misunderstanding how this works?

3 replies

kautuk_sahni
kautuk_sahni
Employee
July 29, 2025

@ab_cdef Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni
A
ab_cdefAuthor
New Participant
August 5, 2025

Hi - thanks for the follow-up, but no i was still not able to resolve this issue. The latest update still remains: Re: Consider user time off in task durations - how... - Adobe Experience League Community - 762531

Madalyn_Destafney
Madalyn_Destafney
New Participant
July 2, 2025

I’d take a look at this article explaining schedules and their hierarchy - user vs project schedule, users on the same tasks with different schedules, etc.

 

If this helped you, please mark correct to help others : )
    skyehansen
    skyehansen
    New Participant
    July 2, 2025

    here’s a quick tutorial on time off:

     

    https://experienceleague.adobe.com/en/docs/workfront-learn/tutorials-workfront/manage-resources/personal-time-off-calendar/how-time-off-affects-project-timelines

     

    I think for what you want, you would need to set it up in the Setup area:

     

    https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/set-up-wf/configure-timesheets-schedules/schedules-overview

      A
      ab_cdefAuthor
      New Participant
      July 11, 2025

      Thanks for sharing the documentation! @skyehansen @madalyn_destafney 
      I’ve followed the steps as outlined.

      In Workfront Setup, Calculate Resource Availability is set to use the user's schedule.

      In this case:

      • The project is using a US schedule
      • The task has only one assignee, who is on a UK schedule

      When the project is generated from the template, I would expect the task to account for holidays from both the US and UK schedules, meaning any holidays in either schedule should be skipped when calculating the task’s start or end date. However, this doesn’t seem to be happening.

      I’ve been racking my brain trying to figure out what else could be affecting this, so any insights would be really appreciated.

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