Custom Field time in state | Community
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New Participant
March 19, 2025
Question

Custom Field time in state

  • March 19, 2025
  • 1 reply
  • 499 views

Lets say you have a field on a custom form and you want to know the date that field was last changed.  Is there a way to see that data?

 

End result, I need to see how long a case was between a field changing and say how long it was in each state for reporting.

1 reply

Rafal_Bainie
New Participant
March 19, 2025

Audit logs allow to track such changes

but this is time limited to ~last 2 months from what I can tell, I don't see older details.

Furthermore I'm not sure if you can report on that in WF natively, but at least you can export the data.

 

Finally, the only alternative I can think of is data connect which stores more historical data, but I haven't explore it to that extent, so I'm not sure if custom fields edits are available there.

 

New Participant
March 19, 2025

Where are audit logs located?  I don't see them as a report you can build no do I see them under setup.

New Participant
March 19, 2025

Found it!