Default Planned Completion Date on Request | Community
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Kasey-Gagne
Level 5
Oct 4, 2021 8:29 PM UTC
Solved

Default Planned Completion Date on Request

Is there a way to set a default planned completion date when a request is submitted rather than manually adjusting? For example, we have a certain type of request that we'd like the Planned Completion Date to be set to submission date + 3 days.

Any help is appreciated. Thank you!

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SamanthaIsin
SamanthaIsinAccepted solution
Level 7
Oct 5, 2021 2:39 PM UTC

In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FManage_work%2FRequests%2FCreate_and_manage_Request_Queues%2Fcreate-request-queue.html

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2 replies

Kasey-GagneAuthor
Level 5
Oct 5, 2021 3:02 PM UTC

Thank you SO much!! Exactly what I was looking for :)

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    SamanthaIsin
    SamanthaIsinAccepted solution
    Level 7
    Oct 5, 2021 2:39 PM UTC

    In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

    See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FManage_work%2FRequests%2FCreate_and_manage_Request_Queues%2Fcreate-request-queue.html

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