Delete "Approved with Changes" Option

Forum|Forum|8 years ago
January 31, 2018
6 replies
914 views

Clients are given 3 choices when asked to approve a document: "Approved", "Approved with changes" or "Rejected". I want to delete "Approved with changes".

Let's be honest - if there are changes it's not approved. 90% of the time the client always wants to see another version before final approval is given. This is especially true when it comes to audit.

This change would eliminate unnecessary back & forth & help to create a more efficient project.

S

SarahKo1

New Participant

You can't hide the button in the integrated version... Can't tell you how much "approve with changes" annoys our team. The clients always misunderstand and see it as a "nicer" way of saying that they are rejecting something. What they NEVER understand is that clicking that button effectively ends the review cycle. They always expect to see another proof, so we have to resend the approval request ad infinitum. It's led to some major miscommunications and conflicts.

G

GregoryLaAuthor

New Participant

Thank you everyone!

I

Inactive_-_Conn

New Participant

We use the "Approved with Changes" setting, agree with Ryan, hide it if you don't want to use it.

R

ryana63476075

New Participant

You can hide Approved with Changes from being seen in the Account Settings/Decisions.