Does anybody else use Workfront as your IT Service/Help Desk ticketing system? | Community
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DAVEMO4
New Participant
Apr 26, 2017 3:02 PM UTC
Question

Does anybody else use Workfront as your IT Service/Help Desk ticketing system?

Does anybody else use Workfront as your IT Service/Help Desk ticketing system?

30 replies

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JamieHi
Level 8
Jun 16, 2017 8:58 AM UTC
I'm curious - what issues do you have with the native workflow functionality?
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EdMi
Level 2
Jun 15, 2017 4:59 PM UTC
I am, but not thrilled with the work flow. I'd like to learn how others are doing this. Ed
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BrookeVa
Level 4
Apr 27, 2017 4:54 PM UTC
Yes, we do. Let me know how I can help!
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Mohini__Mini_Si
Level 6
Apr 26, 2017 5:37 PM UTC
We don't yet but may go in this direction in the future. I'd love to hear what people have to say on the topic and the pros and cons and how they have their systems set up.
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