email notifications on Updates made 'on behalf of' don't say that they were made by someone else | Community
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JROatGeisinger
New Participant
August 25, 2025
Question

email notifications on Updates made 'on behalf of' don't say that they were made by someone else

  • August 25, 2025
  • 1 reply
  • 1267 views

We routinely run reports logged in as a person in that Team, when sharing a screen in a meeting, and make Updates that accurately say "Jeff Rowe on behalf of Abigail Geisinger" which is great.  The email that alerts the user (in this case a colleague who is being asked for something) does not include the now-important part, that a PM made the remark and not the user who was lending us their persona.  

1 reply

Employee
September 3, 2025

Hi @jroatgeisinger

 

Thank you for your question! That is a limitation of the product at this time. I would recommend submitting a feature idea to our innovation lab for this one if you haven't already.

 

https://experienceleague.adobe.com/en/docs/workfront/using/basics/tips-tricks-for-basics/idea-exchange  

 

- Monica