Empty filed once we convert task to a project | Community
Skip to main content
K
KasiaTe1
New Participant
July 12, 2024
Solved

Empty filed once we convert task to a project

  • July 12, 2024
  • 2 replies
  • 526 views

When a requestor completes the custom form, all fields are initially visible and completed correctly. However, upon converting it to a project, one of the fields becomes empty, leading to inconvenience. How we can resolve it?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by VicSellers

Hi @kasiate1 - I know this question is a little older, but just commenting to say this one might be better to call Workfront Support about. It's hard to tell what's happening here without being able to dive into your instance and they would be able to do that. 

2 replies

KellieGardner
KellieGardner
New Participant
July 25, 2024

I would double check that it's truly the same field being used on both forms. Also, make sure the user converting the request has access to the form where that field exists in order to write to it.

 

I agree with @vicsellers that support will be able to look at this specifically and help provide an answer. 

 

 

    VicSellers
    VicSellersAccepted solution
    New Participant
    July 25, 2024

    Hi @kasiate1 - I know this question is a little older, but just commenting to say this one might be better to call Workfront Support about. It's hard to tell what's happening here without being able to dive into your instance and they would be able to do that. 

      Terms & ConditionsAccessibility statement

      Loading footer...