Error: when uploading documents. (Failed to upload file | Community
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AdrianBu6
New Participant
August 11, 2025
Question

Error: when uploading documents. (Failed to upload file

I'm receiving an error when uploading documents. (Failed to upload file)
This is happening to my zip file that is 1.77 GB
I never used to get errors like this but for about the last month have been having this happen all the time.

    2 replies

    monicacardoso
    Employee
    September 3, 2025

    Hi @adrianbu6, 

     

    Thank you for your question! I have not run into this error recently. There is no limit on the file size, so I suspect it may be network related. Are you still seeing this behavior? 

     

    - Monica

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    sherry_king
    Level 2
    October 1, 2025

    I have a user that is also having the same issue where they get the "Error Failed to upload file" message when trying to upload an excel.

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