Further customization for default fields in Queue Setup

We'd love to be able to have the ability to flag some of the out-of-box fields as 'required', when a request is submitted. For example, you can select the queue option to display the Description field when a request is submitted. However, you can not set this as a required field. With that said, people will skip it and not fill it out. As a result, we had to create a redundant custom field for Description, just so we could set it as a required field when a request is submitted. Seems a little silly, but it helps. It would be nice if any of the fields on the queue that you have the option of displaying, you could also have the option have making each one required or not. :)

Yes! it's confusing for the users to scroll down through the default fields to access the custom ones.

Document attachment should be somewhere at the end of the request.

We'd love this too!! Also we want to be able to change the name of some of these default fields. For example the 'Planned Completion Date' we use this so when we convert to a task we click 'keep completion date' but we would like users to see this as 'Due Date' just in the request custom form process.