Getting error "DocumentID cannot be null" when trying to upload a new document. | Community
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Level 5
Jan 3, 2022 3:54 PM UTC
Question

Getting error "DocumentID cannot be null" when trying to upload a new document.

User is seeing this, almost as if Workfront cannot "see" the original. Any ideas? The search on the documentation is coming up blank. Thought I'd ask here before escalating as a support ticket.

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3 replies

skyehansen
Level 4
Jan 3, 2022 6:39 PM UTC

I've been getting that too, when I try an add a document version of an existing document. If you send in a support ticket, let me know so I can hop onto the bandwagon?

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Level 5
Jan 4, 2022 6:21 PM UTC

I have submitted a ticket and will share the results!

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skyehansen
Level 4
Jan 4, 2022 10:31 PM UTC

great thank you! I just submitted 2 others so I am trying to keep a low profile...

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