Solved
No text available
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Hi Rachelle,
That's likely being controlled either by their Layout Template having 'Reporting' unchecked or the overall security on the 'Work' license type having Reports set to No Access. It could also be controlled similarly at an individual user level in their setup, but someone would have to be really dedicated to get it set correctly for every single Work-license user.
Screenshots attached show both the layout and license security screens for us. I'd compare against yours and see what you find.
Katherine
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.