Hi! New admin here, just got a request to remove a drop down from a request queue, any suggestions? | Community
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November 2, 2022
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Hi! New admin here, just got a request to remove a drop down from a request queue, any suggestions?

  • November 2, 2022
  • 1 reply
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Best answer by Lyndsy-Denk

Hi, @hmichele. Without seeing your form, there are two possible options for what you're asking about:

  1. You need to delete a queue topic or queue topic group. 
  2. You need to remove a field from a custom form.

Before diving straight into this, get to know your system more and tread carefully. If, for example, there are reports that rely on a queue topic or the custom form field, you might need to adjust those reports first so you don't blow up people's data or move their cheese.

1 reply

Lyndsy-Denk
Lyndsy-DenkAccepted solution
New Participant
November 2, 2022

Hi, @hmichele. Without seeing your form, there are two possible options for what you're asking about:

  1. You need to delete a queue topic or queue topic group. 
  2. You need to remove a field from a custom form.

Before diving straight into this, get to know your system more and tread carefully. If, for example, there are reports that rely on a queue topic or the custom form field, you might need to adjust those reports first so you don't blow up people's data or move their cheese.