Hi there, just reaching out to see if anyone working for a Creative agency is struggling with the Workload balancer when it comes to creatives viewing the work they have on? I am unable to find a simplified or visual view.

I love that you guys are discussing things like this! Just so you guys know that if you don't want to share email addresses publicly in the community threads to set up time to meet, you can directly message another user on here by going to their profile and finding the "message" button toward the top.

Your question jumped out at me because we are a creative agency within a university and we are really struggling with the time it takes to make the Workload Balancer anywhere near accurate. Our creatives want flexibility and don't want to be expected to work on projects in prescribed blocks of time. If we assign a task for 5 hours and give a 1-week duration, Workfront spaces it out with 1 hour per day for the user. But creatives don't work like that. Our project managers are spending a huge amount of time trying to keep up with what everyone is working on (or not) on any given day so they can move hours around in the project so that the Workload Balancer is as close to reality as possible. It's not uncommon for us to think someone has capacity, per the Workload Balancer, only to find out that they are swamped. Would really love to talk to someone else at a creative agency to see how they accurately account for creative time and if they are relying on the Workload Balancer to assess capacity and make assignments. Also, how the project manager(s) keeps up with what the creatives are doing day to day.