Skip to main content
K
KathyPal
New Participant
April 21, 2020
Question

HI, Wondering if this is a glitch in the New Experience. When we 'X' out of a proof that is housed in a folder or sub folder within the documents tab, we are directed back to the main documents tab as opposed to the folder the proof is housed in. I'

  • April 21, 2020
  • 12 replies
  • 1458 views

getting several complaints about the time it take to navigate back to that sub folder to review other proofs, especially when there are several folders in the documents tab. Has anyone else notice this? Thanks,

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    12 replies

    E
    Exp_-_AndrzejMu
    New Participant
    July 20, 2020

    This feature will go on production with 20.3 release. Currently is available on Preview

    E
    Exp_-_AndrzejMu
    New Participant
    May 8, 2020

    My team is currently working on that problem. I should have more information soon.

    Y
    YvonneMi2
    New Participant
    May 18, 2020

    Hi,

    Any update on this?

    Thanks,

    Yvonne

    E
    Exp_-_AndrzejMu
    New Participant
    May 19, 2020

    Hi,

    We had to make some changes in the system so the fix will go on Preview environment first. This will happen later this week(most likely Friday). We need to make sure it works as you expect and we need to run some additional tests before we decide to release that on production.

      K
      KathyPalAuthor
      New Participant
      May 7, 2020

      I haven't heard anything since @Exp - Andrzej Muca‚ mentioned his team is investigating how to solve the problem. Awaiting additional information to this thread. Thanks

        Y
        YvonneMi2
        New Participant
        May 6, 2020

        Hi, did anything ever come of this? My team is voicing similar complaints.

        E
        Exp_-_AndrzejMu
        New Participant
        April 30, 2020

        Thank you for your feedback. My team is currently investigating how we can solve this problem. Once we have a plan I will pass the information on this thread

        imgrund
        imgrund
        Employee
        April 22, 2020

        Hi - I'm getting the same thing. Not sure if it is a "glitch" or just something the product team didn't think about. The steps I'm taking:

        • Putting in a support ticket (just in case it is an easy fix for them)
        • Giving Feedback to the team. (Go to Help in the upper right hand corner, Give Feedback, I selected Review and Approval for the category, and then give the feedback). That way Josh and the NWE see it right away and can (hopefully) add a story to fix it.

        Thank you for bringing this up! I'm going to put it on our list of known issues so our users are aware. :)

        K
        KathyPalAuthor
        New Participant
        April 22, 2020

        Hi Anthony,

        Thanks for letting me know we're not the only one experiencing this. I'm wondering if I should also open a ticket and reference your ticket number. Can you please send it to me?

        imgrund
        imgrund
        Employee
        April 22, 2020

        Sure, it is case 00202062

        Terms & ConditionsAccessibility statement

        Loading footer...