"Hidden" comments | Community
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AnnaSt3
Level 2
Sep 22, 2017 6:30 PM UTC
Archived

"Hidden" comments

Would like the ability to have "aside" conversations in comments on a specific request/issue within our team without the requester being notified or seeing the conversation. We often have things to discuss among our internal team but don't want the requester to see these comments.

    3 replies

    LauraSc1
    New Participant
    Dec 10, 2018 4:41 PM UTC

    Agree - need to be able to tag an issue as NOT client-facing or hide issues from client users

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    NinaSk1
    Level 2
    Dec 22, 2017 11:51 PM UTC

    I'd like to be able to hide some proof comments as well. See https://support.workfront.com/hc/en-us/community/posts/115004023354-Secure-Flagged-Proof-Comments-Hide-Selected-Comments-from-External-3rd-Parties

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    JazminAl
    Level 4
    Nov 13, 2017 2:09 AM UTC

    If your requesters are not listed as part of your company, you can accomplish this. If they are, there is a way to get around this in the settings, but I think it hides all comments until you tag them. I agree, though, I wish there was an easier way to "hide" comments on demand.

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