How can I pull personal "contact information" into form? | Community
Skip to main content
TegwynSt1
Level 6
Mar 14, 2022 5:36 PM UTC
Solved

How can I pull personal "contact information" into form?

The queue set up doesn't offer choice of "requestor email" so I need custom field on form similar to the one that pulls over the "Manager's name" of the requestor. We don't want customer to have to type their email.....and their name auto-populates so it seems like this should be available too...?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Richard_Le_Accepted solution
New Participant
Mar 14, 2022 10:42 PM UTC

Hi Tegwyn,

You should be able to achieve this by using the Formula "Owner.Email Address"

Best Regards,

Rich.

View reply

2 replies

Richard_Le_Accepted solution
New Participant
Mar 14, 2022 10:42 PM UTC

Hi Tegwyn,

You should be able to achieve this by using the Formula "Owner.Email Address"

Best Regards,

Rich.

Translate
    TegwynSt1Author
    Level 6
    Mar 15, 2022 6:39 PM UTC

    @Richard Leek‚ THANK YOU.....I should know this stuff already but alas...now I can use for rest of contact info!

    Translate
    Terms & ConditionsAccessibility statement

    Loading footer...