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JillAc
New Participant
November 4, 2022
Solved

How do I contact support?

  • November 4, 2022
  • 2 replies
  • 1368 views

I imagine I'll get a quicker response from this group than my representative. They moved the support center to Adobe and there is NO INFORMATION HOW TO CONTACT THEM. They seemed not to have migrated me as the admin, and I cannot for the life of me figure out how to contact them or to login to this mystery console that is mentioned but not information how to change this. There is no phone number or instructions that I can find in the maze that is this ridiculous support site.

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    Best answer by skyehansen

    it took me the longest time to figure out that when you log in and click on the support tab, there's an extra dropdown on the upper left corner where your company name is. When you click on that dropdown, you'll see your company name twice and the second iteration has "(Workfront)" after it. This is the dropdown option you (or rather, "I", in my case) should select.

    2 replies

    skyehansen
    skyehansenAccepted solution
    New Participant
    November 4, 2022

    it took me the longest time to figure out that when you log in and click on the support tab, there's an extra dropdown on the upper left corner where your company name is. When you click on that dropdown, you'll see your company name twice and the second iteration has "(Workfront)" after it. This is the dropdown option you (or rather, "I", in my case) should select.

      S
      Stacey_Robertson
      New Participant
      November 4, 2022

      I had the same issue the other day, their # is 1 844-306-4357

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