How to navigate to the queue setup in the NWE | Community
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sydneyp50459827
Level 5
Jun 9, 2020 5:12 PM UTC
Question

How to navigate to the queue setup in the NWE

Is there a way to navigate to the queue setup (queue details, queue topics, topic groups, routing rules) without having to edit the layout template so that every project (even if it's not a queue project) shows these buttons on the left side-bar?

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    1 reply

    imgrund
    imgrund
    Employee
    Jun 10, 2020 1:22 PM UTC

    In NWE, everything has its own URL. So if you are looking at the tasks for a project, remove tasks from the URL and put queueDetails (D has to be capitalized) and then you should go there, whether it is on the layout or not.

    queueDetails

    routingRules

    queueTopics

    queueTopicGroups

    Hope that helps.

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