How to register for Adobe Workfront Outage Alerts | Community
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6 replies

JohnSe
JohnSe
Level 2
May 26, 2022 9:17 PM UTC

Great job as always Doug!

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ChloeWY
ChloeWY
Level 6
May 25, 2022 6:43 PM UTC

Thank you for posting this!

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KevinQu1
Level 10
May 25, 2022 1:43 PM UTC

I have them notifying me by email of basically anything that can go wrong, always have. ;-)

Though I do find it rather funny, yet not, when Workfront is malfunctioning to the point of non-usable and the ticket says it's "minor." I mean, what constitutes "major"? Do the physical servers have to be on fire? ;-p

I've also seen multiple occassions where I put in a ticket for an issue, they say it is "known" but there are still no alerts from Adobe. Conversely, things are often resolved before Adobe alerts me that they are. This whole thing was alot more prompt (and honest/realistic) and reliable before Adobe took over.

So I don't rely on the alerts too much except as after-the-fact confirmation for what I already know.

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    RandyRoberts
    RandyRoberts
    New Participant
    May 25, 2022 7:00 PM UTC

    I think it may be just growing pains. Workfront had years to get things right and for the most part, they did. Adobe has had only a year or so.

    I can't say I'm a fan of the direction they're moving but as far as the integration goes, I'm sure they will improve until it's at least as good as what it was.

    As for the OP: Thanks Doug, I just set mine up!

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