How to remove a deactivated user from proof reviewer choices? | Community
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JillAc
Level 10
Apr 25, 2022 4:05 PM UTC
Solved

How to remove a deactivated user from proof reviewer choices?

I have a user who was a Worker license. She changed jobs and is now working for a supplier to review proofs with a different email address. She has been deactivated in all places but her former email address keeps showing up as a choice in Proof and people keep accidentally choosing the wrong one. How can I stop that autofill from happening in Proof?

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KevinQu1Accepted solution
Level 10
Apr 26, 2022 3:08 PM UTC

Contact Support, they will give you a couple options how to proceed. We've been through this exercise before and generally they have to help facilitate.

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2 replies

KevinQu1Accepted solution
Level 10
Apr 26, 2022 3:08 PM UTC

Contact Support, they will give you a couple options how to proceed. We've been through this exercise before and generally they have to help facilitate.

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JillAcAuthor
Level 10
Apr 27, 2022 1:39 PM UTC
That was it, they fixed it. Thanks!
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