How to Unlock a Doucment? | Community
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SaraAl2
Level 3
Feb 9, 2022 10:04 PM UTC
Solved

How to Unlock a Doucment?

One of my folks accidentally uploaded a document to Workfront and locked it. We can't seem to figure out how to unlock it - even as Admin I am unable to do it. We need to delete this document though. Does anyone know how to unlock a document? (not a proof) The option to delete or create a new version is not there/greyed out. I've checked in the document details, etc.

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MichaelPe1Accepted solution
Level 5
Feb 10, 2022 1:21 PM UTC

I believe they "checked out" the document. In the row of icons along the top the last icon on the right with the arrow pointing right should give you the option to "check in". This should unlock the document.

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2 replies

MichaelPe1Accepted solution
Level 5
Feb 10, 2022 1:21 PM UTC

I believe they "checked out" the document. In the row of icons along the top the last icon on the right with the arrow pointing right should give you the option to "check in". This should unlock the document.

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SaraAl2Author
Level 3
Feb 16, 2022 9:26 PM UTC

Thank you! This was definitely it 😊

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