I can't figure out why rows in my report are colored! | Community
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Level 3
Nov 22, 2024 6:04 PM UTC
Question

I can't figure out why rows in my report are colored!

Hi!

 

I inherited a project report that has certain rows colored red, yellow, and green I think based on either ship or due date. When I edit the report, there isn't any conditional formatting on those two columns. Any insight into where I am not looking? 

 

Thank you in advance! 

JM

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13 replies

-JC
Level 5
Nov 26, 2024 4:33 PM UTC

Hi @jenniferma10, for what it's worth, I've had a ticket open for multiple weeks with conditional formatting applied to entire rows that won't disappear once deleted. I asked if they would add it to the Known Issues page, but evidently I'm the only one who's encountered this issue - it would be worth submitting a Support ticket as it sounds like you've gone through the appropriate investigations and you could be facing the same issue.

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RandyRoberts
New Participant
Nov 26, 2024 4:36 PM UTC

The plot thickens! Looking forward to hearing what support says about it.

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-JC
Level 5
Nov 26, 2024 4:42 PM UTC

Sure does! It started happening for me the moment the new conditional formatting colours/UI went live. It only seems to be an issue when "Apply to entire row" is selected. If you want to test in your instance, I recommend creating a brand new View. I myself am using the "contains" modifier; haven't tested with the others. Seems to be happening across multiple object types - I've tried on Template and Project views.

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RandyRoberts
New Participant
Nov 25, 2024 9:18 PM UTC

Are there rules on any of the other columns?

Just checking before I say something that might be wrong 🙂

 

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Level 3
Nov 26, 2024 4:01 PM UTC

No, I looked at every column under Advanced Options and didn't see any rules applied that would change the background colors. 

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skyehansen
Level 4
Nov 22, 2024 7:03 PM UTC

Have you checked all the other columns?

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Level 3
Nov 22, 2024 7:34 PM UTC

Yes, I did. Unfortunately no conditional formatting has been applied. 

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skyehansen
Level 4
Nov 22, 2024 7:39 PM UTC

Gotcha, and then just to double check -- how are you checking for conditional formatting exactly?

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