I The last weekly digest email I received is dated 12/6/2020. Did Workfront cease sending out the weekly digest emails? This seems to coincide with the announcement of the Adobe acquisition released on 12/7/2020. | Community
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Level 4
Jan 4, 2021 8:27 PM UTC
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I The last weekly digest email I received is dated 12/6/2020. Did Workfront cease sending out the weekly digest emails? This seems to coincide with the announcement of the Adobe acquisition released on 12/7/2020.

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kynabaker16
kynabaker16Accepted solution
Employee
Jan 26, 2021 4:49 PM UTC

Hi Frank and Randy,

I believe we've fixed the email digest. Have you been getting yours the last week or two?

Thank you,

Kyna

6 replies

FrankFoAuthor
Level 4
Jan 26, 2021 8:01 PM UTC

Yes I have started to get weekly emails as well; this started about 2 or 3 weeks ago.

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kynabaker16
kynabaker16Accepted solution
Employee
Jan 26, 2021 4:49 PM UTC

Hi Frank and Randy,

I believe we've fixed the email digest. Have you been getting yours the last week or two?

Thank you,

Kyna

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RandyRoberts
New Participant
Jan 26, 2021 5:35 PM UTC

Yes, they work now, thanks.

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kynabaker16
Employee
Jan 26, 2021 5:36 PM UTC

Wonderful!! Thank you for confirming!

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RandyRoberts
New Participant
Jan 5, 2021 8:34 PM UTC

I have the same issue but mine was dated 12/20

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kynabaker16
Employee
Jan 4, 2021 8:54 PM UTC

Hi Frank,

So sorry to hear that. We rolled out a new email service and it looks like it's having some errors! You should definitely still be getting the weekly digest. I know our tech team is working on this actively so thank you for reaching out. The email might look slightly different, so look for "Community Weekly Digest" in the subject line and maybe check your spam to see if got caught there with the new service and template. I'll also take a look at your account in particular to make sure that things are all still set up to work correctly.

Thanks,

Kyna

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