I was the main system admin. I left the company and we stopped using Work Front. Two months later, I came back and we started Work Front again. I had to create a new user with my new credentials. Now I'm trying to deactivate my old account but I keep | Community
Skip to main content
New Participant
September 22, 2021
Solved

I was the main system admin. I left the company and we stopped using Work Front. Two months later, I came back and we started Work Front again. I had to create a new user with my new credentials. Now I'm trying to deactivate my old account but I keep

  • September 22, 2021
  • 1 reply
  • 562 views

getting an error that I need to make someone else the main system admin. My new profile has me as the system admin. I have tried lowering the access level on my old profile but that doesn't work. Any idea how I can deactivate my old account as it counts to our total Plan usage. Using the New Experience.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by skyehansen

hi Paula, in the setup area under System | Customer info, is your old account listed under the Admin Email field?

1 reply

skyehansen
skyehansenAccepted solution
New Participant
September 22, 2021

hi Paula, in the setup area under System | Customer info, is your old account listed under the Admin Email field?

PaulaMi3Author
New Participant
September 22, 2021

That was the problem! I thought it was simple but just couldn't find it! Thank you loads!