'ID cannot be null' error when copying a template

Forum|Forum|2 years ago
January 25, 2024
7 replies
3048 views

We use Workfront templates regularly and will occassionally copy an existing template to create a new variant. When we tried today, we all got the same message when trying to copy an existing template - ID cannot be null. This is happening straight away. Is anyone else experiencing this? Is this a new issue in general or is it just us? Just thought I would ask here before looking for support.

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C

ChristopherBa3

New Participant

Confirming we are having the same issue.

K

KathyPal

New Participant

Hi,

I'm having the same issue and opened a ticket.

Here is what I did as a work around in the interim. I opened a new project using the template I want to copy. I then saved that task list as a new template and name it appropriately. Then I deleted the project I had opened.