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Level 2
Aug 9, 2022 12:48 PM UTC
Solved

Incorrect email on initial setup

hi - if a user was entered into the system incorrectly (and therefore didn't get the email to set up their account), and then subsequently the email address was updated, how can we send another invitation?

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MoniqueEvans
MoniqueEvansAccepted solution
New Participant
Aug 9, 2022 1:00 PM UTC

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

2 replies

MoniqueEvans
MoniqueEvansAccepted solution
New Participant
Aug 9, 2022 1:00 PM UTC

The easiest way I've found is if you navigate to the Users list and select the person's account. From there you can select Remind user to register from the more menu. This only works for users with Unregistered icon next to their name.

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TracyBrAuthor
Level 2
Aug 9, 2022 1:24 PM UTC

perfect - thank you so much!

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