Intermittent Blank Page Issue – 403 Error on maze.co script | Community
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JeremyMo2
New Participant
May 30, 2025

Intermittent Blank Page Issue – 403 Error on maze.co script

  • May 30, 2025
  • 2 replies
  • 506 views

Hi everyone,

We're currently experiencing an issue where some users (not all) are intermittently seeing a blank page when accessing Workfront. This behavior is inconsistent and seems to occur randomly.

While investigating, we noticed that affected users are receiving a 403 Forbidden error when the browser attempts to load the following script:

https://snippet.maze.co/maze-universal-loader.js

We have a few questions:

  • What is this script, and what is its purpose?
  • Is it required for Workfront to function properly?
  • Could this be related to the blank page issue?

Any insights or guidance would be greatly appreciated. Thanks in advance!

2 replies

kautuk_sahni
kautuk_sahni
Employee
July 29, 2025

@jeremymo2 Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni
skyehansen
skyehansen
New Participant
May 30, 2025

I'm wondering if you have tried deleting cache and cookies or switching over to a different browser if that's possible, like edge, firefox or safari if you're using chrome.

    J
    JeremyMo2Author
    New Participant
    July 21, 2025

    Thank you for your answer.

     

    We have this issue for several users. We also tried to delete cache and cookies but it doesn't fix the issue for the affected users.

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