Is it possible to proof an email in Workfront? | Community
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Nicole29
Level 2
Oct 1, 2020 10:34 PM UTC
Solved

Is it possible to proof an email in Workfront?

Hello, is it possible to set up a proof for emails in Workfront? I don't see them on the "Interactive list".

Thank you

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    Heather_Kulbacki
    Heather_KulbackiAccepted solution
    Level 2
    Oct 2, 2020 11:40 AM UTC

    Yes, we proof emails all the time. Just paste the link to the email in when creating the proof, then click the uploaded file and select the Interactive button before creating the proof.

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    8 replies

    Frances_TracyPa
    Level 2
    Jul 23, 2021 2:22 PM UTC

    Thanks this is helpful. I've tested proofing our emails in Workfront, the static version is working well. The links are clickable and the layout are rendering well. However, may I ask why the HTML export or the interactive version of the email/web page is taking longer to launch/load or worse not opening in Proof?

    Thanks in advance!

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    kynabaker16
    kynabaker16
    Employee
    Aug 6, 2021 6:25 PM UTC

    Hi Frances,

    I'm glad you are finding this thread useful. It sounds like there might be an issue here so you might want to submit a support ticket so they can troubleshoot with you because loading times could be dependent on a lot of things (for example, the site that you are trying to proof for one).

    Kyna

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    NaushinWa
    Level 3
    Oct 2, 2020 6:47 PM UTC

    Not in .msg format, as a workaround, you can use the HTML link and get that to open a proof window

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      JillAc
      Level 10
      Oct 2, 2020 1:32 PM UTC

      If you don't have a live link to an email (we don't because we don't use the built-in email builder from the ESP to design them), we do this: Round 1 we review a JPG of the design (no links this is just photos/copy review). Round 2 the email manager uses a zipfile of the html and all the contents and uploads that as an interactive proof.

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      Nicole29Author
      Level 2
      Oct 2, 2020 3:05 PM UTC

      Thank you Jill!

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      Heather_Kulbacki
      Heather_KulbackiAccepted solution
      Level 2
      Oct 2, 2020 11:40 AM UTC

      Yes, we proof emails all the time. Just paste the link to the email in when creating the proof, then click the uploaded file and select the Interactive button before creating the proof.

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      Nicole29Author
      Level 2
      Oct 2, 2020 3:05 PM UTC

      Thank you Heather! Just to double check, is your team using the Desktop Proofing Viewer for that?

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      Heather_Kulbacki
      Heather_Kulbacki
      Level 2
      Oct 2, 2020 3:32 PM UTC

      Yes, we are

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